FAQs

FAQs main image FAQs image

Will compatible inks or toners void my warranty?

Absolutely not. The use of compatible cartridges will not void your Printer warranty under current Australian consumer law.

 

What warranty do you provide?

All of our compatible products carry a 1 year 100% money back or replacement guarantee.

 

Why should I buy from Ezy Ink?

We have been in the industry for 20 years, both in Wholesale & Retail. We have seen a lot of products in that time and know what works and what doesn’t. There will always be cheaper products, but we stand behind our products knowing they produce excellent results, hassle free. Ezy!

Having been involved in Distribution for so long, we know how to look after our customers. In the unlikely event you experience a product we will deal with it promptly and professionally.

 

Shipping

We ship throughout Australia via Courier & Post. Delivery depends on your area but typical transit times are

Brisbane and surrounding areas are generally 1-2 days. 

Sydney area is generally 1-3 days

Melbourne area 3-4 days

Other areas 2-6 days

 

Returns

We accept returns for wrong product ordered within 14 days or faulty product within 12 months

 

Please log into your account, go to "Resolution Centre" then  "Open A New Dispute" to raise a return request and we will be in touch shortly.

 

Don't see your cartridge listed?

Contact Us and we will reply with pricing and availability